FAQ

F.A.Q

Entry & Re-Entry:

Friday runs from 4:00 pm until 10:30 pm
Saturday & Sunday run from 3:00 pm until 10:30 pm
Once your ticket is scanned and you exit, you cannot return on the same ticket.
Exceptions: Re-entry is generally not allowed unless authorized by management for specific emergency situations.

Beem Credit Union Members:

Beem Credit Union members get their own dedicated entrance with expedited entry and they can bring their friends! Just show your Beem Card or the Beem Banking app at the entrance.

Alcohol & ID Requirements:

Staff and security are permitted to check wristbands and identification at any time during the festival.
For details on valid BC ID’s, please refer to the bc government website.
Two pieces of ID are required all three days, including Sunday. One piece must be a government-issued photo ID. Keep your ID close, as it is subject to a secondary check at the bar front.

Wristbands & Tickets:

Tickets will be exchanged for wristbands at the entrance. Wristbands must remain intact – no removal, cutting, or tampering.
If the event cannot proceed due to external factors, it will be postponed, not refunded.

Prohibited Items:

DRONES – Not permitted under any circumstances.
PETS – Not allowed, except service animals as defined by law. Valid permit required.
UMBRELLAS – Allowed. No oversized, golf, or beach umbrellas.

Seating & Site Rules:

First-come, first-served. No seating on the dance floor. Lawn chairs are allowed only in marked seating areas. No canopies, large chairs, or oversized blankets. Staff may relocate or refuse items as needed.

Sunday – All Ages:

Sunday is an All Ages event. Guests under 19 must be accompanied by an adult (19+).
All guests 19 and over must provide two pieces of valid ID, including one government-issued photo ID. Staff may check ID at entry and again at the bar.

Zero Tolerance & Conduct:

DRUG-FREE – No drugs or illegal substances permitted.
NO UNDERAGE DRINKING – Strictly enforced. Alcohol holders must have an ID verification wristband.
ZERO TOLERANCE – Lewd conduct, hate speech, and discrimination will result in immediate removal without refund.
NO WEAPONS OR FIREWORKS – Strictly prohibited. Security may deny entry or remove individuals at their discretion.
NO GANG AFFILIATION – Gang-related clothing, symbols, or accessories are prohibited. Security reserves the right to deny entry or remove offenders.

More to Note:

SMOKING & VAPING – Permitted only in designated areas.
FOOD & DRINK – No outside food or drinks. Local vendors offer gluten-free and dairy-free options!
Empty reusable bottles are welcome!! We have an on-site refill station.

Lost & Found:

The organizer is not responsible for lost or stolen belongings.
Lost & Found will be located at the front gate.

Bag Checks & Sizing:

In line with industry standards, we will enforce measures to create a safe environment, ensure public safety, and expedite entry during security checks for all events.
The following bags are permitted into the festival grounds:
- Clear Bags – clear plastic, vinyl or PVC, 12”x 6”x 12”. One-gallon clear freezer bags (Ziploc, etc). Clear backpacks no larger than 12” x 6” x 12” with no more than two pockets.
- Small Purse/Belt Bag/Clutch/Wallet –Bags 4.5” x 6.5” or smaller are acceptable to bring to the venue along with one of the clear bag options.
- Medical & Diaper Bags – Medically necessary items and diaper bags are permitted after proper inspection.

PARKING – First-come, first-served in downtown Kelowna. Please follow local regulations.

ACCESSIBILITY – Wheelchair-accessible areas are available. Email denim@denimonthediamond.com for assistance.

PHOTOGRAPHY & VIDEO – By entering, you consent to being photographed or recorded for promotional use without compensation.

LOUD MUSIC – May cause hearing damage. Ear protection is recommended.

LIGHTING – Strobe, flashing lights, and lasers may be in use.

LIABILITY – Attendance is at your own risk. Organizers are not liable for injury, loss, or death except in cases of gross negligence or intentional harm.